For large or bulk orders, delivery charges may vary depending on the size and destination. We also offer the option for local collection or drop-off where possible. Discounts may be available for high-volume purchases, please get in touch with us directly to discuss your requirements and get a personalised quote.

If you’re ordering on behalf of a school, outdoor centre, charity, or community group, please contact us before placing your order. We’re happy to help you choose the most suitable products for your needs and ensure you’re getting the best possible pricing. Let us support you in making the most of your budget and your bushcraft programme.

Our online store currently only accepts UK delivery addresses, but we’re happy to ship internationally. If you’re based outside the UK and would like to place an order, please get in touch with us directly. We’ll provide a shipping quote and help process your order manually to ensure everything arrives safely and efficiently.

If you’d prefer to collect your order in person, simply select the “Collection” option at checkout. Once you’ve placed your order, please contact us to arrange a suitable time and location for collection. We’ll confirm the details and make sure everything is ready for you.

For information on refunds, returns, and exchanges, please refer to our Refund and Returns Policy. This outlines everything you need to know about eligibility, timeframes, and the process for returning items. If you have any questions or need further assistance, don’t hesitate to contact us.

If you’re not sure which product best suits your needs, we’re here to help. Whether you’re buying for yourself, a group, or a specific activity, feel free to get in touch for advice and recommendations. We’ll make sure you find the right tools and resources for your bushcraft journey.